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Closing the course on customer service desk and service companies ", 200-hour (22/07/2009)

The councilman of Promotion and Use of City of Totana, Trini Cayuela, closed course "welcome and attention to public utilities," which was developed at the Centre for Local Development, with a total duration of 200 hours and has been given by the Union of worker cooperatives in the Region of Murcia, UCOMUR.

The contents have worked during the year have dealt with how to make the connection management and oral and written communications with internal and external partners of the company, and receiving and assisting visitors to the same, as well as different relief efforts and basic administrative support and diverse.

In addition, the modules that were taught throughout this training activity relationship has been on care work and administrative support, administrative aspects of reception, office basic level, perform the work for the reception of visitors, oral communication skills and attention the public, resolve and correct situations and English fluently to the public.

The councilman, who congratulated all participants of the course, reported that the CLD is preparing various training activities that you can get more information by calling 42 968 50 03 or from the Centre 8:00 am to 15 : 00 hours.

Source: Ayuntamiento de Totana

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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