The Mayor of Totana, José Martínez Andreo, and the Minister of Tourism and Consumer Affairs, Jose Pablo Ruiz Abellán, have signed a cooperation agreement to carry out the promotion of consumer protection policies, through the Municipal Information Office Consumers (OMIC).
The event was also attended by the mayors of Abarán, Torre Pacheco, Las Torres de Cotillas, Cehegín, Puerto Lumbreras, Moratalla, Molina de Segura and Mula, and the amount of the signing of these agreements amounts to nine the number of 119,841 euros, as part of euros 381.6000, which will be allocated to provide a free public service and consumer protection in the 34 municipalities where there are local offices of consumer information (OMIC).
This aid will be spent to subsidize the OMIC, providing a claims management service, including mediation and conciliation.
The OMICS also offer a free legal advice.
In this regard, the City Council through the signing of this agreement are committed to specific campaigns Consumer Information on the occasion of World Consumer Day, the Christmas season and summer, as well as collaborating with the Regional Inspectorate for Consumer (prevents).
In addition, consumer education activities that are planned in these municipalities, will target students from non-university schools, and the Consistory shall carry out surveys, market research and comparative analysis of consumption.
Through OMICS citizens receive information, support and guidance for the proper exercise of their rights as consumers and users.
In particular, it provides information on consumer consultation, addresses, telephone numbers and main functions of public or private interest to consumers, receiving and filing of complaints, complaints and written complaints the Consumer.
In general, they do raise questions or complaints about everyday topics such as the purchase or rental of housing, repair services, public water supplies, electricity, telephone or gas, dry cleaners, travel agencies, retailers or sales guarantees provided that the product or service in question for use for private use, family or group and that the provider has a business or professional nature or the Administration.
For his part, Mayor of Totana, announced it will launch a Local Inspection Service Consumer at the local police held a coordination tasks within the inspection programs regionally and nationally.
Similarly, Martínez Andreo, explained that the most troubled areas in the municipality, the same way as in the rest of the region, are the issues related to mobile and fixed-.venta buy homes, purchase and repair appliances, vehicle repair and water supply.
Source: Ayuntamiento de Totana. Foto: Totana.com