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The Municipal Office of Consumer Information provides recommendations and tips for dealing with the sales of summer 2010 (30/06/2010)

The Municipal Office of Consumer Information (OMIC) Totana offers a series of recommendations to consumers and users to perform traditional purchases at the time of the summer sales, which in the case of Murcia begin tomorrow and continue through August 31, as reported by Councilwoman wattage kind that yields Maria Isabel Sanchez Ruiz.

The mayor reported that the price reduction extends to an immense range of products, but this time will focus on textiles, footwear and accessories.

It has also pointed out that citizens need to be clear that in relation to normal periods of sale, all you need to change are the lowest prices at which products are relabeled.

The quality and conditions of sale, acceptance of credit cards and guarantees, must continue to hold.

Similarly, remember that dealers are not required to accept returns beyond cases where defective products.

This rule is amended if the merchants have advertised themselves, yet flawless, taken back.

In this case, as explained, payable as incorporated into the contract, the sale conditions as to repayment terms, installment of "vouchers" to be exchanged for other items. "

The mayor explained that it is necessary to examine the product before removing it, and that subsequent to the purchase if the product is defective, the dealer has no obligation to change it, exchange it for a different one, or return the money purchase.

If trade has publicized its commitment to make changes to articles without having to establish a defect, they may be returned without problems.

Also, since the Department is recommended to keep evidence (advertising, writing, etc.) Offers, price lists, etc.., Since, although not reflected in contracts are enforceable.

In addition, facilities that support credit card payments for the rest of the year are required to do so in sales, at no charge on the price.

However, the mayor of consumption in member establishments recommends buying consumer arbitration system (in our area we approach the 700 accessions, could be detected visibly distinctive in each shop) is an added guarantee, the attention paid by merchants in cases where disputes and can be claimed.

Source: Ayuntamiento de Totana

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UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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