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The special service citizen service handles over five hundred complaints about the electricity bills (16/03/2009)

The Department of Consumer Affairs of the City of Totana has counted more than five hundred claims for electricity bills through the special care service to the citizens that municipal area set up for two weeks.

The councilman of Commerce, María Isabel Sánchez Ruiz, explained that they have been a total of 509 of Totana neighbors who believe that the amount of it is inappropriate or does not conform to actual consumption and that have approached the City Council to process the claim.

The mayor explained that in 2008, users of the electricity companies saw a rise in their bill by 10 percent, seven times the CPI increase, which stood at 1.5 percent.

Moreover, as underlined Councilwoman in January there was another rise of 5.6 percent, which means that in one year the "National Government has allowed users to pay more than 15 percent and in June is expected to rise again again. "

In this situation, the area responsible for Consumer Affairs has explained that the government team can not remain impassive and see how the economy of the residents of the municipality is hampered and appeased by the excessive amounts of bills.

For this reason, as explained Sánchez Ruiz, in plenary for the month of March will discuss a motion to ask the Government of the Nation that only apply to the amount of light fare rise 1 5 percent of the CPI for this year.

In addition, the bills seek more transparent, and to encourage the Consumers' Association to take joint actions is that they do not pass this kind of thing that seriously undermine the service users.

Source: Ayuntamiento de Totana

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