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The Municipal Office of Consumer Information provides recommendations on the development of the sales of summer (01/07/2008)

The Municipal Office of Consumer Information (OMIC) in Totana has offered a series of recommendations to consumers and users to perform traditional purchases at the time of the summer sales, which in the case of Murcia days elapse between 1 July and 31 August inclusive, according to the council in this area, María Isabel Sánchez Ruiz.

From this office, under the Department of Commerce, Craft, Markets, and Consumer Market Square, it is recalled that the reductions should not be confused with other types of sales as sales of stocks (products whose value is diminished by the impairment or damage thereof), clearance sales (total or partial closures of business or local exchange) and offers products that are applied to promote them through any sales claim.

As the mayor explained, "the reduction in the price of goods can never lead to a decline in their quality, so it is necessary to maintain the same quality standards, labeling, pricing and guarantees, among other requirements" .

It also warns about the length of the sales, which should be announced by presenting the initial and final days, in addition to both the discounted price as above must appear on the label, or in the percentage of rebate, or even a single price for each item type.

In case of second or successive sales, items must be marked with the original price, the price of the first cut and the prices of successive cuts, as well as due to request the ticket or bill of sale as security for a possible return or complaint .

Remember the two-year legal guarantees for products deemed defective.

Similarly, if an establishment accepts returns throughout the season, will also do so in sales time, otherwise it will notice.

In case of under garments, as occurs in returns.

Facilities that support credit card payments for the rest of the year are required to do so in sales, at no charge on the price.

Therefore, from the Department is recommended to be cautious rebajadísimos products as they may hide a defect, or showing distrust in the case of establishments that change their displays items for sale.

The availability of the products subject to rebates shall be sufficient.

If the sales are limited to the exhaustion of the items, the merchant must clearly inform about the number of units.

Labelling should be correct and legible in Castilian, and if the label should include clothes washing and ironing instructions and information about their clothing and materials manufacturer's data.

It also prohibits the existence of unfair terms and severance based on typographical and printing errors.

With respect to where it is advisable to make purchases, they should preferably be carried out in establishments belonging to the Consumer Arbitration Board, to provide greater collateral.

Finally, if you do not agree with the service provided, facilities are required to provide the complaint forms available to consumers and users.

Source: Ayuntamiento de Totana

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